b699 Terms & Conditions — Your Agreement with Our Platform

In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise:

• "b699", "we", "us", "our" refers to the operator of the b699 platform accessible at https://b699.io.
• "Platform" means the b699 website, mobile-optimised site, and all associated services, including the casino, sports betting, slots, and fishing game verticals.
• "Player", "you", "your" refers to any natural person who has registered an account on the b699 Platform or who accesses any part of the Platform.
• "Account" means the registered user profile created by a Player on the Platform, comprising identity details, BDT wallet balance, transaction history, and settings.
• "BDT" or "৳" means Bangladeshi Taka, the sole currency used for all transactions on the Platform.
• "Bonus" means any promotional credit, free spin, cashback amount, or other incentive issued to a Player by b699 under stated conditions.
• "Wagering Requirement" means the total value of bets a Player must place on eligible games before bonus-derived winnings become withdrawable.
• "Prohibited Software" means any automated program, bot, script, exploit, or software tool used to gain an unfair advantage over the Platform or other players.
• "Effective Date" means 1 January 2026, the date from which these Terms & Conditions take effect.

To be eligible to register and use the b699 Platform, you must satisfy all of the following conditions at the time of registration and throughout your use of the Platform:

1. You are at least 21 years of age;
2. You are accessing the Platform voluntarily and of your own free will;
3. You have not previously been self-excluded from b699 or had an account closed by b699 for breach of these Terms;
4. You are not acting on behalf of any other person or entity when placing bets or using the casino;
5. You understand that gambling involves financial risk and that you may lose money wagered on the Platform;
6. You are not registered on any self-exclusion programme that would prohibit you from using online gambling services.

During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, and a valid mobile number associated with your bKash, Nagad, or other payment account. b699 reserves the right to request supporting documentation to verify any information provided. Failure to complete verification within a reasonable timeframe may result in account suspension or closure.

Each player is permitted to hold only one (1) registered account on the b699 Platform. The existence of duplicate accounts — whether created deliberately or inadvertently — constitutes a breach of these Terms. b699 will close all duplicate accounts and may permanently ban the associated player from the Platform.

You are solely responsible for maintaining the security and confidentiality of your b699 account credentials, including your username and password. b699 will not be liable for any loss or damage arising from unauthorised access to your account that results from your failure to keep your login details secure.

You must notify the b699 support team immediately at [email protected] if you suspect that your account has been accessed without your authorisation. Upon notification, b699 will investigate the report and may place a temporary hold on the account to prevent further activity while the matter is resolved.

You agree not to share your account credentials with any third party. b699 accounts are personal and non-transferable. Any bets placed or transactions made by a third party using your account credentials are your sole responsibility.

b699 reserves the right to close, suspend, or restrict any account where there are reasonable grounds to suspect identity fraud, underage access, money laundering, or a breach of these Terms, pending investigation. Funds held in a suspended account will be ring-fenced during the investigation period.

All financial transactions on the b699 Platform are conducted exclusively in Bangladeshi Taka (BDT). The Platform does not accept deposits in foreign currencies, and no currency conversion is applied.

Accepted deposit methods include bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank direct transfers. The minimum deposit amount is ৳500. There is no maximum deposit limit specified at the platform level, though individual payment providers may impose their own transaction caps.

Deposits made via bKash and Nagad are typically credited to your b699 wallet within 60 seconds of transaction confirmation. Bank card deposits may take up to 15 minutes depending on network conditions. b699 does not charge a fee for deposits; however, your payment provider may apply its own transaction charges.

Withdrawals are processed to the same payment method used for the most recent qualifying deposit. The minimum withdrawal amount is ৳1,000. Withdrawal requests are reviewed by the b699 payments team and are typically processed within 15 to 60 minutes for bKash and Nagad, and within 1 to 3 business days for bank card withdrawals.

b699 reserves the right to request identity verification documents before processing any withdrawal. Withdrawal requests may be delayed or declined if the associated account has not completed verification, if there are active bonus wagering requirements on the account balance, or if there are reasonable grounds to suspect fraudulent activity.

b699 may offer welcome bonuses, reload bonuses, cashback promotions, free spins, and seasonal offers to registered players. All bonus offers are governed by the specific terms published alongside each promotion, which form part of these Terms & Conditions.

Unless the specific bonus terms state otherwise, the following general bonus rules apply to all b699 promotions:

1. Bonus funds are credited separately from real-money balances and are subject to wagering requirements before any derived winnings can be withdrawn;
2. The standard wagering requirement for b699 bonuses is 30x the bonus amount unless stated differently in the promotion terms;
3. Wagering contributions vary by game type — slots typically contribute 100%, live casino games may contribute 10%–20%, and certain game types may contribute 0%. Refer to the specific promotion for contribution tables;
4. Bonuses expire if wagering requirements are not met within the stated validity period, typically 7 to 30 days from the date of issue;
5. Only one welcome bonus may be claimed per player, per household, per device, and per payment method;
6. b699 reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice, provided that existing wagering requirements already in progress are honoured.

Any attempt to abuse bonuses — including creating multiple accounts to claim the same offer, using prohibited strategies, or coordinating with other players — will result in bonus cancellation and may lead to permanent account suspension.

All bets placed on the b699 Platform are final once confirmed. b699 does not accept requests to cancel or amend confirmed bets, except in circumstances where a technical error on the Platform demonstrably affected the integrity of the bet. In such cases, b699 will investigate and resolve the matter at its sole discretion.

Sports betting markets, including cricket (BPL, IPL, ICC T20 World Cup, ODI series), football, kabaddi, and hockey, are subject to the applicable sportsbook rules for each market. In the event of a match abandonment, postponement, or walkover, bets will be settled according to the published rules for the relevant sport and market. b699's settlement decision is final.

Casino and live casino games are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game outcomes are determined by certified random number generation or, in the case of live dealer games, by physical game mechanics. b699 does not control or interfere with game outcomes.

In the event of a technical malfunction, disconnection, or platform error during a game session, b699 will endeavour to restore the session or refund the bet at stake where technically feasible. Where restoration is not possible, b699's decision on the appropriate resolution is final.

Minimum and maximum bet limits apply to all games and betting markets on the Platform. These limits are displayed within each game or market interface and may be adjusted by b699 at any time without prior notice.

The following conduct is strictly prohibited on the b699 Platform:

• Using Prohibited Software, bots, scripts, or automation tools to place bets, exploit games, or interact with the Platform in a non-human manner;
• Colluding with other players to manipulate game outcomes, share hole-card information in poker, or coordinate betting patterns;
• Exploiting software bugs, glitches, or errors on the Platform for financial gain — any winnings resulting from a known or suspected error must be reported to support and will be voided;
• Engaging in money laundering, terrorist financing, or any other illegal financial activity through the Platform;
• Registering or using an account with false, misleading, or unverifiable identity information;
• Accessing the Platform on behalf of another person, or allowing a third party to access or operate your account;
• Placing bets with the intent to abuse bonus offers, including through arbitrage strategies specifically designed to exploit promotional terms;
• Engaging in any conduct that disrupts the Platform, its servers, or other players' experience, including denial-of-service attempts or deliberate session flooding;
• Reproducing, scraping, or republishing any data, odds, or content from the Platform without written permission from b699.

All content on the b699 Platform — including but not limited to the b699 brand name, logo, website design, graphic elements, text, software code, game interfaces, odds data, and promotional materials — is the intellectual property of b699 or its licensed third-party providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not include the right to copy, modify, distribute, sell, sublicense, or create derivative works from any Platform content.

Game content (including software, graphics, sounds, and game logic) supplied by third-party providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the exclusive intellectual property of those respective providers. b699 holds valid licences to distribute and display this content to players on the Platform.

Any unauthorised use of b699's intellectual property — including the use of the b699 brand name, logo, or content on third-party websites or social media without written consent — is strictly prohibited and may be subject to legal action.

b699 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering on the Platform, you consent to the data practices described in the Privacy Policy.

b699 uses 256-bit SSL encryption on all data transmitted between your device and the Platform's servers. Player account data, including identity documents submitted for verification, is stored securely and is not sold or rented to third parties.

b699 may share player data with third-party payment processors (such as bKash, Nagad, Rocket, and Upay) solely to the extent necessary to complete financial transactions. b699 may also disclose player data to competent authorities where required by law or regulation.

Players have the right to request access to personal data held by b699, to request corrections to inaccurate data, and to request deletion of their account data subject to applicable legal retention requirements. Such requests should be directed to [email protected].

To the fullest extent permitted by applicable law, b699 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform. This includes but is not limited to loss of funds, loss of data, loss of opportunity, or any harm resulting from technical failures, server downtime, or third-party service interruptions.

b699 makes no warranty that the Platform will be available without interruption or error at all times. Scheduled and unscheduled maintenance periods, network outages, and force majeure events (including natural disasters, government actions, and telecommunications failures) may cause temporary unavailability of the Platform, for which b699 accepts no liability.

b699's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount of real-money funds held in your b699 account at the time the claim arises.

Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

b699 is committed to promoting responsible gambling practices among all registered players. We provide the following tools, accessible from your account dashboard, to help you manage your gambling activity:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Limits can be reduced immediately; increases are subject to a 7-day cooling-off period;
• Session Reminders: Opt-in notifications that alert you when a defined period of continuous play has elapsed;
• Time-Out: Temporarily suspend your account for a period between 24 hours and 6 weeks;
• Self-Exclusion: Permanently close your account for a minimum period of 6 months or indefinitely. Self-exclusion requests cannot be reversed during the active exclusion period.

If you believe your gambling is causing financial or personal harm, please contact our support team immediately at [email protected] or visit our dedicated Responsible Gaming page for further guidance and resources.

b699 reserves the right to impose responsible gaming controls on any account where there are observable indicators of problem gambling behaviour, including escalating deposit frequency, rapidly increasing bet sizes, or repeated requests to reverse self-exclusion decisions.

b699 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, b699 will provide reasonable notice to registered players via the email address associated with their account or via a prominent notice on the Platform. Continued use of the Platform following the publication of updated Terms constitutes your acceptance of those changes.

It is your responsibility to review these Terms periodically to ensure you remain aware of the current version. The effective date displayed at the top of this page indicates when the current version came into force.

You may close your b699 account at any time by contacting the support team at [email protected]. Upon account closure, any real-money balance remaining in your account (after deduction of any applicable bonus funds not meeting withdrawal conditions) will be returned to you via your registered payment method.

b699 may terminate or suspend your account immediately and without prior notice if you are found to be in breach of these Terms, if continued operation of your account poses a regulatory, financial, or security risk to b699 or other players, or if required to do so by law.

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with applicable law. b699 operates as an online gaming platform serving players in Bangladesh and endeavours to comply with all applicable legal requirements in the jurisdictions where it operates.

In the event of a dispute between you and b699 that cannot be resolved through the support escalation process, both parties agree to attempt resolution through good-faith negotiation before pursuing formal legal remedies. Any unresolved dispute shall be referred to the competent courts of the relevant jurisdiction.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any of your rights as described in these Terms, please contact the b699 support team through the following channels:

• Email: [email protected] — for formal enquiries, account matters, and disputes. Typical response time: 2–6 hours.
• Live Chat: Available 24/7 directly on the b699.io homepage — for urgent account or payment issues.

All communications with b699 support must be conducted in English. Support is available on a 24/7 basis via live chat and during all hours via email, including Eid and public holidays observed in Bangladesh.